Shipping policy
Shipping Policy
All Naomiraye pieces are thoughtfully made to order and fulfilled through our trusted production partner.
Please allow approximately 5–10 business days for production and processing before your order ships. During collection launches, holidays, or high-volume periods, processing times may be slightly extended.
Estimated shipping times:
- Canada: 3–7 business days after shipment
- United States: 5–10 business days after shipment
- International: 7–21 business days after shipment
Once your order has shipped, you will receive a confirmation email with tracking information.
Please note:
- Delivery timelines are estimates and may vary depending on carrier delays, customs processing, weather conditions, or seasonal demand.
- Customers are responsible for any customs fees, import duties, or taxes that may apply to international orders.
- Please ensure your shipping address is entered correctly at checkout, as we are unable to reroute orders once they enter production.
If you have any questions regarding your order, please contact us at [your email].