Refund policy
Refund Policy
Each Naomiraye piece is made to order with care through our production partner.
Because of the nature of made-to-order items, we do not accept returns or exchanges for buyer’s remorse, change of mind, or incorrect address submissions.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at [your email] with your order number and clear photos of the issue.
If approved, we will gladly arrange a replacement or resolution.
Please note:
- Slight variations in color may occur due to screen settings and the nature of textile printing.
- Shipping times are estimates and may vary during high-volume periods.
- Customers are responsible for any customs or import duties that may apply for international orders.
For any questions regarding your order, please contact us at [your email].